Having computer or other technology problems but really busy with work or kids so it’s hard to contact us through the week? For your convenience and to better serve you, we’re happy to announce that starting today we’re open Saturday’s from 9am – 2pm. So give us a call or stop by today and let us serve your technology needs!
While you may know that we’ve been in business serving the computer needs of the Panhandle for the past 15 years, did you know we’re so much more than that? By partnering with Premier Alarm Solutions, located here in Amarillo, we’re now able to offer quality security and smart home devices and services too!
Premier Alarm Solutions is locally owned and operated in Amarillo. Here are just a few of our offerings:
- Residential and commercial cameras and security systems
- SmartHome devices that can integrate with your alarm system
- Free consultations
Please check out some of our other services and packages that we offer.
Don’t be a target for the bad guys! Contact us today to see how we can help protect you!
We’re proud to annouce that we’re now offering our Technology Concierge service. This exciting service let’s you connect directly with a local technology expert — your very own Technology Concierge who can assist you with any technology-related question or problem you may have!
Need a new router but don’t even know what a router is?! Contact your Technology Concierge — they can help with that!
Looking for a new Internet Service Provider because you’re tired of Netflix “buffering” while you’re trying to binge watch your favorite series? Don’t keep suffering! Contact us today to how a Technology Concierge can assist you.
Is your computer running slowly but you don’t want to take it to that “big box” store? Sign up today and let your Technology Concierge help you!
These are just a very few examples of how our Technology Concierges can help you with your technology-related questions or problems. Please check out our Technology Concierge website at cat-man-du.com, give us a call at 806-350-8324, or stop by us and see us in person at our physical location (that’s right: we’re “real” people and we’re local — we’re your friends and neighbors!) at:
8501 SW 34 Ave.
We look forward to serving you!
Florian Bogner, a security auditor from Austria has discovered a vulnerability in many popular antivirus titles that allows a hacker to use the AV quarantine folder to infect a more sensitive area of a computer such as C:\Windows.
Using a phishing email, a hacker can then use a Windows feature called NTFS file junction point to restore malware that the antivirus software already moved into quarantine.
Bogner has contacted popular Antivirus companies like Trend Micro, Kaspersky and Malwarebytes and they have already released updates.
For individuals, it is advised to immediately update Antivirus software and for businesses, it’s advised to disable the ability to restore quarantined files.
Raiffeisen Meine Bank, BankAustria, and Sparkasse customers have been targeted by a banking Trojan named Marcher which launched as a phishing email pretending to be from the victim’s bank. Once the link on the email is clicked, it takes the recipient to a fake website that requests PIN numbers and account information. Then a popup asks the user to install the bank’s “security app” which is actually Marcher.
Normally, a phishing scam like this isn’t newsworthy anymore but this is different because it targets specific banking customers and bundles the attack with the malware infection.
Once installed, Marcher asks for permissions to every aspect of the android device, like SMS, networking, address books and more and it also asks for the victim to re enter credit card numbers for apps that require purchases such as Google Play.
Android users are advised to make sure that they keep their devices updated as well as avoid clicking on email links and installing apps from those links.
We have seen so many new strains of ransomware like WannaCry, GoldenEye, CryptoLocker, Petya and Bad Rabbit (to name a few) that it’s beginning to become a full time job just to keep up with this new strain of computer virus/ malware.
This new strain of ransomware (we’ll just call it Devil to make things simple) began searching through the network to gain control of key machines like servers using a Trojan virus variation. The targeted servers that did not have this Microsoft security update were then infected but this particular malware code did not activate right away but remained hidden. Then, after lying dormant, the ransomware struck and encrypted all machines that it touched.
While this new malware was most likely created for monetary gain, there is much debate in the cyber security world about this, with questions arising about Devil possibly being created simply as a cyber attack. One clue has been found inside the code of Devil when researchers found bits of the Russian language. This has led researchers to believe that Devil originated in Russia and may have been designed to simply damage it’s targets.
According to the US-CERT warning, “US-CERT discourages individuals and organizations from paying the ransom, as this does not guarantee that access will be restored. Using unpatched and unsupported software may increase the risk of proliferation of cybersecurity threats, such as ransomware.”
The malware coders claim that it works on any Wincor Nixdorf ATM. Most ATMs are vulnerable to hackers because the machines have a computer inside that run an operating system just like a desktop PC. Many ATM computers still use old operating systems like Windows XP which is no longer supported or updated to fight the latest threats. This fact, coupled with open and available USB ports makes the machines the perfect targets for hackers.
WannaCry, Locky, GoldenEye and Cryptolocker are just a few of the ransomware titles that emerged in 2017 and with them, an estimated cost of 1 Billion dollars (go ahead, do the Dr. Evil pinky thing) to businesses worldwide.
According to research by Carbon Black, from 2016 to 2017 there’s a $2,502% increase in the sales of ransomeware within the dark web. Cybercriminals are happily buying code that is producing fast profits for their fledgling organizations
The report has uncovered a rapidly growing industry with some surprising findings.
A marketplace with 45,000 product offerings, including “DIY Kits” for ransomware code
This dark marketplace has gone from $249,287.05 in sales for 2016 to $6,237,248.90 in sales.
Some sellers are making over $100K annually
For more interesting findings please see the original article by Carbon Black.
When I first started driving in the city – and still to this day – I was complaining about how slowly everyone drove. A friend told me, “Don’t get mad at the guy driving slowly in front of you, he spent all day yesterday on a tractor driving 15 MPH in a circle.” I still get mad, but this perfectly illustrates how the lines between life in the country and life in the city often blur here in West Texas.
What does all of this have to do with computers? Did you just fall for clickbait and this is actually an attempt to sell you farm equipment? No. Here’s my point and my theory.
Farmers and ranchers spend hundreds of thousands of dollars on equipment but they expect that type of technology to last for decades. My theory is that they expect this from all of the equipment that they buy, even a new computer.
Unfortunately, PCs just don’t last that long anymore. While there is no definitive answer as to how long they will last or how often you should replace your computer, here is our collective experience that matches many in our industry.
Plan to replace your PC every 3 – 5 years (the life expectancy of a laptop is slightly less). Here are a few reasons why.
The hard drive (where the data is stored) fans, power supply and the motherboard all fail eventually. These are man made components that are prone to giving out. We often see lower end computers have hardware failure what we call “a year and a day.” We started using this term to describe failures that happen just outside of the manufacturer’s warranty and it happens quite often.
Software constantly evolves and software companies stop supporting older versions.
Unlike a John Deere tractor (which you can typically find someone who can work on even a very old one), computer software companies eventually stop supporting and updating old versions. The cost is just too great.
Modern PC users run more applications and programs on the same computer than ever before and as each software title updates, it often uses more resources.
I remember my first Windows PC, it had Windows 3.1 installed on it. I ran MS Money and AOL on it. That’s it! Now, a new PC comes with dozens of apps right out of the box. Then the typical user begins to install the different apps that they need. All of these apps take system resources and with each upgrade they use more and more. This often makes it necessary to buy new hardware to upgrade or simply buy a new PC over time.
Proactively replacing a PC before a catastrophic failure typically costs less money and definitely takes less time and causes less stress.
When a PC is completely dead it takes different tools and a different approach to retrieve the data, find software keys (or buy new software) and get the new PC up and running than it does to transfer everything from one operational computer to another.
A thrifty person can sometimes squeeze an extra year out of a computer but sometimes that gamble is a bust and it actually costs them more money than just purchasing a new one when the time comes.